I’m Engaged, How About You?
by Jeanne Nichols
July 24, 2010
 |
| Engagement
is critical to success whether as an owner, manager or an employee. |
|
What does being engaged in a committed relationship mean to
you? To me, it means that I’m committed, that I share a vision with my
partner(s) for the future, I care about our success together and am willing to
work as a team to accomplish that success, and most importantly, I am happy.
I must admit that several of my past
“engagements” didn’t pan out. Why? It was for the same reasons that many
employers and employees are not engaged in their jobs; boredom, non-communication,
lack of closeness, a full understanding of what damage is being done by giving
up, not caring (apathy and ambivalence) and unhappiness.
Your relationship with your employer
or employee is critical to your overall success. Let’s take a look at some of
these points and see how we can help establish good habits that will make our
engagement in the business more fulfilling, and as studies indicate, more
profitable.
Boredom
Are you bored? Just as children blame adults for their
“boredom,” we often blame our boredom on someone else. Boredom is a result of
doing something repeatedly without feeling that the effort is effective or
important. We are in control of our own actions, so if we are bored, then it’s
our own fault, and may need to ask questions or do things differently. Now,
during this changing economy is a perfect time to take action. You’re going to
get bored if you’re sitting around waiting for the economy to recover. You’re
also going to be surprised that when it does recover, it won’t be the same, so
let’s all get our teams together and explore the importance and effectiveness
of the jobs we now have and how we can mix it up a bit!
Communication
Do
you communicate? As an employer, do you share the company’s visions, goals, and
struggles? Do your employees have the opportunity to participate in finding
solutions that will help reach goals and solve issues? Do you have meetings to
engage employees in the business? As an employee, are you communicating
solutions and ideas to your manager for making the business more exciting,
profitable and fun?
Lack of Closeness
Closeness can be exhibited both physically (contact) and
mentally (thoughts). Both are important. We need to be seen and heard and the
best way to do this is by setting aside uninterrupted time to explore ideas and
hear issues. When is the last time you had a conversation with your employee
without distractions, 100% focused on the conversation? Have you thanked those
engaged employees for their hard work and ideas? Do your employees see you
often or are you working behind closed doors? As an employee, when was the last
time you were not only present physically but also mentally, be it with
colleagues or customers?
“There isn’t much that I can do, but I can share
an hour with you, and I can share a joke with you....as on our way we go.” —
Maude V. Preston
Caring
Caring
is critical to engagement. If you’re apathetic or ambivalent about the
relationship, whether personal or professional, or you take it for granted, how
can you invest the time you need to be close and communicate? Lack of caring
usually means you have stopped believing in the relationship. It may be time to
stop and revisit why as an employer you have stopped caring about your
employees, or as an employee, why you have become ambivalent or apathetic about
your employer or the company.
Happiness
If you don’t think being happy is a major part of one’s
success, then you must have been raised under the adage, “Happiness has nothing
to do with it, character is all that matters and adversity builds character.”
I never really believed this, and
thankfully, Tony Hsieh of Zappos Shoes is proving the theory wrong. If you
haven’t read about this, then I highly recommend you research how he built a
$1.2 billion online retail business with the simple premise that people should
be happy. It seems that happiness is a direct result of feeling empowered,
respected and given the ability to make decisions.
Engagement is critical to success
whether as an owner, manager or an employee. We want to be committed, share the
vision, work hard and help each other be successful and be happy!
I’m happy, are you?
|